Cancellation Policy
During restricted times, which are October 25-November 1 and December 14-January 5, you must give two weeks notice to get a refund or partial refund. During restricted times, here are the rules.
Less that 2 weeks notice: 0% refund.
More than 2 weeks notice: 100% refund.
At all other times, the rules are as follows:
More than 7 days (168 hours) notice: 100% refund
5-7 days (120-168 hours) notice: 90% refund
3-5 days (72-120 hours) notice: 75% refund
2-3 days (48-72 hours) notice: 50% refund
1-2 days (24-48 hours) notice: 10% refund.
Less than 24 hours notice: 0% refund.
My policy applies regardless of circumstance. There are no exceptions for medical issues, travel delays, power outages, or anything else.